IQCS Help Page

If you are having IQCS application issues please use the formal Help Request and Bug Report Form and/or the IQCS Help Desk Phone Line.

IQCS Formal Help Request - Please complete the Formal Help Request for IQCS Help Desk support.

Formal Help Requests are reviewed on a daily basis and will be responded to in the order received.

IQCS/NIFC Help Desk Email: FA_NIFC_Help_Desk@nifc.blm.gov

IQCS/NIFC Help Desk Phone: (877) 256-4727 or (208) 387-5734

Help desk calls and voice mail messages are monitored Monday - Friday 08:00 -16:30 MST. Calls will NOT be answered outside of these hours. Calls will be returned as soon as possible and we will try to respond within one business day of received messages. Calls placed late on Friday or during the weekend should be answered the following Monday morning.

For Help Desk feedback please contact Nichole Owen, NIFC help desk manager at (208) 387-5702, or by Email.

For agency specific business policy issues/interpretations contact your Agency Lead.
Agency Leads are policy subject matter experts who can answer most business questions or,
obtain the answer from the best possible source in the least amount of time.

Agency Business Lead Contact Information:

For IQCS project questions reference the Help Desk Page, IQCS Help desk or call the IQCS Help Desk at
1-877-256-4727 we will respond within one business day.

Changes were made to this page May 21, 2007 .
This is a U.S. Government Computer System.
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